Kunal Dryfruits - Return & Refund Policy
Thank you for choosing Kunal Dryfruits for your dryfruit needs. We want to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and responsibilities.
1. Returns:
- Product Condition:
- We accept returns within [X days] of the delivery date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
- Return Process:
- If you need to initiate a return, please contact our customer service team at [customer-service-email] with your order number and a detailed explanation of the reason for the return. We will guide you through the return process.
- Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of the product.
2. Refunds:
- Refund Eligibility:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Refunds are issued for the product's purchase price, excluding any shipping or handling charges.
- Refund Process:
- If approved, your refund will be processed within [X] business days and automatically applied to your original payment method. Please note that some payment providers may take longer to process refunds.
- Non-Refundable Items:
- Certain items, such as perishable goods, gift cards, or personalized items, are non-refundable.
3. Damaged or Defective Products:
- Notification:
- If you receive a damaged or defective product, please notify us within [X days] of receiving the order. Include photos and a detailed description of the issue to expedite the resolution process.
- Replacement or Refund:
- We will offer a replacement or a full refund for damaged or defective products. Our customer service team will guide you through the necessary steps.
4. Cancellations:
- Cancellation Window:
- Orders can be canceled within [X hours] of placement. Once the order is processed, cancellations may not be possible.
- Cancellation Process:
- To cancel an order, contact our customer service team as soon as possible with your order number. We will confirm the cancellation if it is within the allowed time frame.
5. Contact Us:
If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at [customer-service-email]. We are here to assist you and ensure your experience with Kunal Dryfruits is positive.
Last Updated: [Insert Date]
If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at [customer-service-email]. We are here to assist you and ensure your experience with Kunal Dryfruits is positive.
Last Updated: [Insert Date]